Frequently asked questions
It’s simple: clients download our app, browse trainers, and book sessions, packages, or subscriptions. Trainers set their own rates and offer tailored programs and products directly through the app. Training providers deliver word leading, accredited courses for trainers, who then display their achievements as verified badges on their profiles.
All payments are securely processed through our payment partner - Stripe. Refunds or cancellations are arranged directly between the client and trainer. If disputes arise, Stripe acts as a mediator, and our team is always here to help — simply contact us at joshuagrahame@jumpintomotion.com.
We’re more than a training marketplace. Jump Into Motion combines training, community, and education in one place. Clients can find their ideal trainer, trainers can grow their careers with accredited qualifications, and providers can share expertise with a global audience — all within a seamless, easy-to-use app. Furthermore, we are ever growing. The founding team works tirelessly to respond to your suggestions and recommendations. The app is built for you. Contact us to give any feedback or comments - joshuagrahame@jumpintomotion.com.