Question 1

What is Jump Into Motion?

Accepted Answer

Jump Into Motion is a global marketplace for online personal training. We connect clients with qualified trainers, and we also partner with training providers and governing bodies who deliver accredited courses to help trainers grow their expertise and qualifications — all in one platform.

Question 2

How does Jump Into Motion work?

Accepted Answer

It’s simple: clients download our app, browse trainers, and book sessions, packages, or subscriptions. Trainers set their own rates and offer tailored programs and products directly through the app. Training providers deliver word leading, accredited courses for trainers, who then display their achievements as verified badges on their profiles.

Question 3

In which countries is Jump Into Motion available?

Accepted Answer

We’re open globally, but payments can currently only be processed in specific countries (list below). We’re actively expanding our reach to more regions soon.

Question 4

How are payments and disputes handled?

Accepted Answer

All payments are securely processed through our payment partner - Stripe. Refunds or cancellations are arranged directly between the client and trainer. If disputes arise, Stripe acts as a mediator, and our team is always here to help — simply contact us at joshuagrahame@jumpintomotion.com.()

Question 5

Why should I choose Jump Into Motion over other platforms?

Accepted Answer

We’re more than a training marketplace. Jump Into Motion combines training, community, and education in one place. Clients can find their ideal trainer, trainers can grow their careers with accredited qualifications, and providers can share expertise with a global audience — all within a seamless, easy-to-use app.

Furthermore, we are ever growing. The founding team works tirelessly to respond to your suggestions and recommendations. The app is built for you. Contact us to give any feedback or comments - joshuagrahame@jumpintomotion.com.(joshuagrahame@jumpintomotion.com.)